What happens if my flight arrives late?

Our standard procedure involves monitoring all your flight time, so regardless of a late or early arrival; your driver will be there.

Your driver will enter the terminal 30 minutes after your flight lands (15 minutes for domestic and European flights). From the moment your driver enters the terminal, an additional 30 minutes waiting time is included in all of our quotes.

This means that from the time your flight lands, you have 1 hour to meet your driver (45 mins for domestic and European flights). If on the extremely rare occasion you have not located your driver within this period, waiting time is charged at £18 per hour (billed in ¼ hrs or part there of). This pays for the driver’s time, car park costs are also charged at cost.

If you have any doubts, you can always request a later pickup time.